About Me
Stephanie is an organization development and transformation leader with over 20 years of expertise. She is recognized for aligning organizational structures, processes, and talent strategies with business growth, operating model redesigns, shared services transitions, and data-driven workforce planning. She excels at building client pipelines, driving change management, and steering regional HR digitalization priorities.
Work Experience
Regional OD & HR Digitalization Lead
Sep 2021 – Present
Hermes China
- Lead China organization development programs to prepare the company with new structures, processes, and competencies for growth.
- Designed new ways of working, restructured corporate departments, upgraded retail management structures across 20+ functions and 30+ stores.
- Execute annual headcount planning with 3-year forecasting models.
- Regional lead for employee engagement surveys covering a 2,000+ population.
- Regional project leader for Oracle HCM implementation and people analytics products design.
Senior Change Management Manager
Sep 2019 – Sep 2021
Hilton Corporate (APAC Digital & Technology)
- Designed APAC Digital & Technology team structures and managed transitions during COVID-19.
- Implemented agile learning & development programs to support regional functions.
- Orchestrated digital solution deployments across 300+ managed hotels in Greater China.
- Led internal communication and technology training programs.
Consulting Manager, Talent & Organization
Oct 2017 – Sep 2019
Accenture
- Led HR Transformation for a top international banking group (SAP SuccessFactors & Restructuring).
- Driven shared service center transformations for IT, Finance, and HR teams; transitioned 1,000+ functional staff across 200 entities serving 29,000+ business users.
- Delivered a business case establishing 5–10% annual cost savings for deployed entities.
Associate Director, HR Transformation & Leadership
Apr 2016 – Oct 2017
AIA China
- Drove culture transformation: designed culture workbook and WeChat-based Culture Tracking System.
- Managed N-1 & N-2 Leadership Development Programs and hosted Top 200 Leadership Conferences.
HR Program Manager
Jan 2014 – Mar 2016
InterContinental Hotels Group (IHG)
- Acted as regional change lead for Workday implementation.
- Double-hatted as PMO for Greater China People Strategy Project, managing end-to-end planning to delivery.
- Designed End-to-End New Development & Conversion project processes.
Consulting Manager
Mar 2013 – Jan 2014
Towers Watson
- Led the East China team for Organization, Engagement Survey & Insight Practice.
- Managed business development, client bidding, and end-to-end project deliveries.
Senior Consultant
Oct 2010 – Mar 2013
HayGroup
- Led the East China Insight team focusing on Engagement and Employer Branding.
- Established 20+ active clients and expanded a pipeline of 100+ prospects.
Senior Consultant
Apr 2009 – Oct 2010
Celemi
- Facilitated and customized business simulation programs for corporate assessment centers.
Key Account Manager
Jun 2007 – Mar 2009
EF Education
- Explored key corporate accounts and designed tailored language training programs.
Program Counsel
Mar 2003 – May 2007
Shanghai Rep Office, University of Technology, Sydney
- On-site academic program counsel and new subsidiary startup implementation.
- Designed and executed overseas training programs for Shanghai Municipal Government.